
Burst Water Pipes
Copper, PEX and galvanised lines that have split, weeping or failed completely, isolated at the meter, repaired or replaced and pressure-tested before we pack up on the first visit.
Plumbing Scarborough takes burst pipe calls at any hour, with $0 call-out fees and a fixed quote before any work starts, right across the peninsula's northern tip.
If we're late, $100 comes off your bill

Make the house safe first. Water that will not stop is the plumbing failure where minutes count most, so this page starts with what to do before anything else. The Scarborough home page sets out everything we do, and the emergency plumbing page covers the other urgent calls we answer.
Do these in order, and do not worry about the mess yet:
A burst pipe upstairs in a flat near the beach is a two-property problem, so shut the unit's isolation valve if there is one, and warn the neighbours below before anything else.

The meter sits near your front boundary, usually under a lid. Turning the tap there stops the supply to the whole house.

If water is anywhere near the tank, the cylinder or a power point, switch the power off at the box first.

Open an outside tap or the bath tap on the lowest floor. The line empties there instead of through the burst.

Lift what is light, get power boards off wet carpet, and then call (07) 3067 4119.
$0 call-out fees, available 24/7, and same-day where we can.

From the smallest fix to the biggest job, this is roughly the order we see:
The braided line under a sink or behind a washing machine gives way with no warning at all, and it is the most common sudden flood we attend.
Brass and galvanised fittings rust thin over years, especially within reach of the onshore air, until a joint weeps and then opens.
Mid-century houses carry steel pipe that thins from the inside, and one day a seam simply splits.
A line bent too sharply during an earlier renovation, or rubbed against a fixing for years, fails along the weak point.
Beach-ridge sand shifts after wet spells, and roots chase water into old joints until something gives underground.

With the water still off, a few checks are safe for anyone:
If it creeps or spins with every tap in the house closed, water is moving somewhere it should not be.
A wet ring on a ceiling, a patch of lawn greener than the rest, or a wall that is soft to the touch all point at the line behind it.
Working out whether the water appeared near the hot water system, the laundry or the bathroom helps us bring the right gear.
Never open up walls, lift floorboards or go near anything electrical to find a leak. If the burst is anywhere near the gas line or a gas appliance, leave it alone entirely and tell us when you call.

Ring straight away if any of these is true:
We are available 24/7, 7 days a week, and there is no extra charge for nights, weekends or public holidays. A line that is isolated and holding can wait for a booked visit, and we will say which one yours is on the phone.

Onshore wind carries salt past the foreshore onto meter boxes, outdoor taps and braided hoses well back from the water, so fittings here fail years before their inland cousins.
Census figures put 4,022 dwellings here at the last census, with 29.0 per cent of them flats or apartments, many near the beach. One hose giving way upstairs sends water through the homes below.
The storm tide overlay traces the shoreline, so the low streets around the boat harbour can hold water even after the pipe is fixed unless the repair and the clean-up are done properly.
Cottages built through the post-1935 boom carry galvanised and earthenware lines of the same vintage, and those are the ones that fail without warning.
Every burst pipe job we take sits in one of these four:

Copper, PEX and galvanised lines that have split, weeping or failed completely, isolated at the meter, repaired or replaced and pressure-tested before we pack up on the first visit.

Braided hoses under sinks and behind vanities that rupture without warning, swapped for new hose and checked for the salt damage that got them, common in the beachside flats.

Water shut off at the meter, the system drained and the house made safe before any repair is quoted, so the damage stops growing while we work out the fix.

Wet patches, dropping pressure or a meter spinning with every tap off, traced along concealed runs and repaired with the least wall opening we can manage in the one visit.

Galvanised steel from the mid-century decades rusts thin from the inside until a seam opens overnight, and we replace the failed section or re-run the line in new material.
Onshore air corrodes brass and braided hose streets back from the shore, so fittings here give out years early, and we fit replacements rated for coastal conditions on the same spot.
Copper bent too sharply during a past renovation or worn against a fixing eventually splits along the weak point, and a clean repair or a new section restores the line then and there.
Beach-ridge sand moves in wet spells and roots follow water into old joints, which can crack a buried line without any warning above ground, and we locate any break before digging.

Carpet, plaster and skirting boards take on water in minutes, and the drying bill often runs well past the plumbing one, so the meter tap is the first tool to reach for.
A hose that bursts in a holiday unit above the cafes on Landsborough Avenue puts someone else's home underwater too, and the shut-off valve on the unit is the difference between a damp patch and an insurance claim.
With the supply off and the line drained, you get the flat-rate price with nothing hidden before any work starts, and nobody is deciding anything with water running at their feet.

Call (07) 3067 4119 and explain what's happening in Scarborough. A few quick questions let us load the right parts for the first visit.

Flat-rate pricing with no hidden fees, agreed before any work starts. Once you approve it, we get going.

We shut the water at the meter or the isolation point, drain the line, then repair or replace the failed section and pressure-test it hot and cold before cleaning up.

Use card or EFTPOS on site when the job is finished, or ask us about Fix now, pay later.

Every repair gets pressure-tested before we call it finished, and we show you the meter dial sitting still as proof the line is holding.
Jobs in Scarborough come with zero call-out fees, and there's no extra fee for nights, weekends or public holidays.

The work is backed by our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, with a lifetime labour warranty on the labour.
Locally owned and operated, licensed and insured, with flat-rate pricing.
We cover Scarborough itself, from the cottages back from Scarborough Beach Park to the units around Oyster Point, and we work right across Newport, Redcliffe and Deception Bay as part of the same run. If your street sits nearby but you are not sure it is on our list, ring and ask.
Usually at the water meter near the front boundary, sometimes under a plastic or concrete lid, and Unitywater's meter tap there stops the whole supply to the house in seconds.
Only when it lies street-side of the meter, since the public mains are Unitywater's to maintain, and ownership of the connection switches to you beyond that point.
Salt-laden onshore air eats the braided stainless faster than it would inland, so a hose that looks fine outside can be paper-thin where it folds, and it ruptures at full pressure.
Once the supply is isolated the flooding stops, but the failed line and any soaked carpets still need attention, so we stay available 24/7 and aim for same-day where we can.
The repair work we do carries a lifetime labour warranty, while parts and fittings are covered by their own terms, and we will tell you which applies before we start.
Ring (07) 3067 4119, tell us whether the water is off or still running, and we will bring the likely fittings and quote the flat-rate figure before touching anything at your Scarborough home.
Pick up the phone and call (07) 3067 4119. We're available 24/7, there are $0 call-out fees and flat-rate pricing on Scarborough jobs, and we work under QBCC No: 15024607, same-day if we can.
For other urgent jobs, including gas leaks, no hot water and toilets overflowing, the emergency plumbing services page explains what we attend and when.
To claim your $0 call-out fee, call (07) 3067 4119 today.